With the changing landscape of travel, segmentation, and competition; evolving your hotel business strategies is essential. If only to ensure that your team is moving in the right direction and commercial plans are future-proof to your (new) customer needs and competitive environment.
We can assist you to conduct and facilitate an unbiased and holistic commercial review to identify crucial areas and processes that are essential to build your hotel’s positioning and effectively grow revenue. Our approach focuses on uncovering short, medium and long term solutions that are practical for implementation on your aligned vision. The approach begins with uncovering several areas below;
• Business segments breakdown.
• Competitive advantages and USPs.
• What’s in your forecast?
• Digital strategy (Web & social).
• Competitive landscape scan.
• Pricing, placement, and delivery.
• Channel management.
• Loyalty generation levers.
Post visit, a detailed diagnostic executive summary will be delivered that includes our findings and key recommendations. We partner up with our clients to offer regular follow-up coaching and training to form part of our approach to make sure agreed action plan gets executed. We believe a difference can be made when mindsets are aligned and approach is consistent.